Solution Driven HR Services for SMEs in Yorkshire
Successful SMEs run on two things: clear processes and happy people. That’s why we provide outsourced HR services in Yorkshire and the North of England — helping you develop practical ways of working that suit your business and creating an environment where your team can thrive.
Whether you need one-off HR advice or ongoing support, we provide flexible, practical services that work for you and your business.
Our Values
HR Services - for now, next year, and the year after
From in-the-moment fixes for specific HR problems, to bespoke solutions that support your blue sky ideas — however you need your HR services to look, ours are delivered by experts, and flexible to suit your needs.
Retained HR Support
Get regular access to a full suite of HR services and call upon our HR experts whenever you need our help.
Pay-As-You-Go HR Services
Access dedicated HR support as and when you need it on an ad-hoc basis, with the freedom and flexibility to pay as you go.Â
Bespoke HR Projects
Some HR challenges need more than day-to-day advice. Our HR projects for SMEs in Yorkshire cover everything from recruitment and onboarding to redundancy, TUPE and restructuring — providing the tailored support you need to stay compliant and manage change with confidence.
Insights Discovery
Understand your people, improve teamwork, and implement the strategies that will take your business to the next level. Our Insights Discovery workshops and leadership training for managers boost teamwork, strengthen communication, and improve employee engagement.Â
Why outsource your HR?
Outsourcing HR gives you access to expert support without the cost of hiring in-house. It’s a flexible way to get help with both everyday people management and the more complex challenges that come with running a business.
Stay compliant
Employment law changes constantly, which makes HR compliance a challenge for many SMEs. Our HR compliance support keeps your contracts, policies, and employee handbooks up to date, giving you complete peace of mind.
Save time
When questions crop up about holiday allowance, pension entitlements, maternity leave terms, or pretty much anything else, our experts are only a phone call away with the answers you need, so you don’t have to waste time scouring the web in search of them.
Save money
With our bespoke projects, retained support and pay-as-you-go service options, our flexible options mean you only pay for what you need.
Tackle challenges
Running a business isn’t always sunshine and rainbows – sometimes things can go wrong. When that happens, you need a trusted team on your side who can provide expert guidance, HR support, and everything you need to overcome your challenges and get back on track. That’s where we come in!
Outsourcing means you get the reassurance of having HR covered, while keeping the freedom to focus on growing your business.
Retained HR support that keeps your business running smoothly
Think of us as an extension of your team. From everyday queries to complex employee issues, our retained support gives you peace of mind that your HR is covered.
With consistent ongoing advice, we’ll guide you through tricky situations, keep your documents and policies up-to-date, and provide proactive check-ins to make sure your people practices support business growth. It’s the simplest way to stay compliant and build a workplace where your team can thrive.
START
Up to 4 Hours of Support per Month
HR Software & Maintenance
Advice & Support (Phone & E-Mail)
Strategic meetings Quarterly
GROW
Up to 8 Hours of Support per Month
HR Software & Maintenance
Advice & Support (Phone & E-Mail)
Strategic meetings Bi-Monthly
Employee engagement Survey
Employee Audit
Access to Templates & Lappin HR's Newsletter
THRIVE
Up to 12 Hours of Support per Month
HR Software & Maintenance
Advice & Support (Phone & E-Mail)
Strategic meetings Monthly
Employee engagement Survey
Employee Audit
Access to Templates & Lappin HR's Newsletter
Creating bespoke Documentation
Pay-as-you-go services, for support whenever you need it
Sometimes you only need HR advice now and then. Our pay-as-you-go service gives you expert support without commitment, so you can get answers quickly and move forward with confidence.
Whether it’s handling an employee issue, reviewing a policy, or giving you clarity on compliance, you’ll get straightforward guidance tailored to your situation. It’s a flexible way to access HR expertise when challenges crop up unexpectedly.
Bespoke HR Projects
Some HR challenges need more than day-to-day advice. Our HR projects for SMEs in Yorkshire cover everything from recruitment and onboarding to redundancy, TUPE and restructuring — providing the tailored support you need to stay compliant and manage change with confidence.
HR documentation writing and editing to bring handbooks, policies and contracts up to date.
Health checks and audits to identify risks and areas for improvement, with strategic suggestions to ensure compliance.
Recruitment and onboarding support to make sure the right people are hired into the right roles and can start on strong footing.
Change management HR support, providing consultation and all necessary documents for redundancy and restructuring.
TUPE regulations support, including document creation and guidance on due diligence and processes.Â
Software – Support with set-up and training, including, configuration, policy uploads, and support for staff roll-out.
Strategies using Insights Discovery - designed to help you grow
Create a workplace culture that makes people happy to show up and stick around.Â
With the help of Insights Discovery, you’ll take a people-centric approach to business development, supporting your teams to better understand one another, so they can communicate and collaborate more effectively.Â
You’ll unlock key insights that will help you overcome challenges, boost teamwork, maximise growth opportunities, and make Monday everyone’s favourite day of the week.
Insights Discovery includes:
People profiling, so managers can understand individual working preferences, strengths, personalities, and preferred communication styles for better team cohesion, and a happier workforce.
Team workshops that bring people together, promote employee engagement, and improves collaboration within and across teams, and help to create a supportive culture.
Manager development training that teaches effective management methods, communication techniques, and supports your leaders to better support their teams.
Communication and self-awareness training that equips your team with tools to help them identify and address potential points of conflict before they arise.
Why choose Lappin HR?
Businesses choose us because we make HR simple, practical, and personal. With over 25 years of experience across many sectors, we’ve supported companies of all sizes through challenges big and small.
Trusted & Professional
informed by decades of hands-on HR experience.
Solutions-Focused
always working towards outcomes that move your business forward.
Efficient, & People-Centred
solving problems quickly while keeping your team at the heart of what we do.
Straight-
Talking
no jargon, no waffle, just clear advice you can act on.
Get professional HR support on terms that work for you
Is Your Business HR Ready?
Whether you’re looking for a long-term, external HR partner or need timely support with a one-off project, we’re here to provide trusted guidance, and bespoke solutions, built around your needs.
BOOK FREE CONSULTATION
Hear from other businesses we’ve helped
Frequently asked questions
What does outsourced HR support mean?
Outsourced HR support means having an external HR consultant act as your HR partner without the cost of employing someone in-house. We provide practical advice, write policies, handle tricky employee issues, and ensure your business stays compliant — all tailored to your needs.
Do you only work with businesses in Yorkshire?
We’re based in North Yorkshire and love supporting local businesses across Yorkshire and the North East. However, many of our services — including policy writing, compliance support and virtual consultations — can be delivered nationwide.
What size of business do you work with?
Our sweet spot is SMEs, typically between 10 and 100 employees. We understand the challenges of growing businesses that don’t have their own HR department but still need professional HR support.
What’s the difference between retained HR and pay-as-you-go HR?
Retained HR support gives you ongoing access to us as your HR partner — ideal if you need regular advice, documents, and compliance checks.
Pay-as-you-go HR is perfect if you only need help occasionally, such as with a disciplinary, grievance, or policy review.
Can you help with redundancy or TUPE?
Yes. We provide HR project support for complex changes such as redundancy, restructuring, and TUPE transfers. We’ll guide you through the legal process, prepare documents, and support you in managing communications with employees.
Do you provide HR software?
We don’t build our own HR system, but we do help SMEs set up and manage leading HR software such as Breathe HR and Sense HR. We’ll configure it, upload policies, and train your team so you get the most from it.
What is Insights Discovery?
Insights Discovery is a people development tool based on colour psychology. It helps individuals and teams understand their working styles, improve communication, and build stronger relationships. We run workshops and manager training sessions to bring the insights to life in your business.
Are you qualified to give HR advice?
Yes — with over 25 years of HR experience across multiple sectors, we bring practical, hands-on expertise. We’re CIPD-qualified and stay up to date with UK employment law, so you can trust the advice we give.
How do you charge for your services?
We offer three flexible options:
- Retained packages (monthly hours with proactive support).
- Pay-as-you-go (hourly rate, used only when you need us).
- Project-based work (fixed-fee for things like handbooks, restructures, or compliance audits).
How do I know which HR option is right for me?
It depends on how much support you need. If you want peace of mind with day-to-day queries, retained HR is usually best. If you only need one-off support, pay-as-you-go may work. If you’re facing a big change like redundancy or TUPE, a project package is ideal. We’ll happily talk you through the options in a free consultation.